FAQ Page

FAQ Page

Frequently Asked Questions

 

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How do I get a design and quote?

Simply fill in the CONTACT FORM or GET IN TOUCH

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Do you provide a free quote?

Yes we do provide a design service which includes a preliminary concept and
pricing. The details are explained here DESIGN SERVICE

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Do you provide a Design Only Service?

NO.

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How long does it take to receive a quote?

The timing can vary but usually this depends on the size and scope of the job. You will be given an idea of timing when you speak to a designer. A few weeks usually is needed to prepare drawings, after an initial consultation to determine your needs.

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I have received a quote cheaper than yours. Will you match pricing?

We will need to view the written quote and see the plan to ensure that we are comparing apples with apples. As you can appreciate there are many variables that can affect final pricing. We can definitely look at the pricing but only if the above conditions are met. Simply telling us that you have a cheaper price will not be considered a reason for us to review.

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Do you have many showroom locations?

No, at this stage only our Castle Hill Showroom.

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I want more than a kitchen, do you design other Cabinetry?

Yes , we can offer designs for any room of your home, office or commercial
premises.

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Do you sell appliances?

We recommend you visit Winnings Appliances for your selections before contacting us as your appliances choices will affect the overall design.

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Do you organise Plumbing and Electrical?

Yes , we can definitely do this for you.

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My Interior designer would like to assist, is this possible?

Yes definitely, we also have many designers we work with who we can recommend. The inclusion of a designer will help your kitchen design flow into the rest of your home. This is a perfect solution if you are building a new home or doing a major renovation to your home.

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Do you bring samples to my home?

No. We have a huge showroom and a dedicated selection area. We are not a
mobile design service. We can though bring a few samples out once you are
making your final choices.

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How long will my Kitchen take to be installed?

Usually with an average sized kitchen, 6-8 weeks from onsite check measure. This will vary depending on the scope of works, materials chosen and the inclusions.

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What Gaurantee will you provide?

Your Cabinetry will come with a 10yr Limited Guarantee.

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Do you supply Kitchen Floor Plans?

If you require plans to be released there will be a Charge (amount will depend on Scope of works covered by the plan). This amount is fully refundable if you proceed with Kastell for your Kitchen see Design Service

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